RAF Updates

Road Accident Fund Crisis Deepens: Latest Corruption Scandals and Festive Season Safety Warnings

Media December 15, 2025
4 min read
Road Accident Fund
Road Accident Fund

Road Accident Fund Under Fire: December 2025 Updates

South Africa’s Road Accident Fund (RAF) continues to face mounting challenges as 2025 draws to a close, with new corruption scandals emerging alongside urgent festive season safety warnings. The embattled state entity, already grappling with a massive R500 billion liability crisis, has been thrust into the spotlight once again due to procurement irregularities and executive misconduct.

Dodgy Call Centre Deal Exposes Procurement Irregularities

The most recent scandal to rock the RAF involves a controversial call centre procurement deal that has raised serious questions about governance and financial management. According to investigative reports, senior RAF officials hastily compiled and approved a memorandum in February 2023 to participate in a Department of Employment and Labour contract with Alteram Solutions.

The irregularities are significant:

  • The process bypassed the RAF’s bid adjudication committee (BAC) requirements
  • A 24-hour approval process was used for what should have been a comprehensive procurement procedure
  • CEO Collins Letsoalo had already written to government officials in late 2022, suggesting the decision was pre-determined
  • CFO Bernice Potgieter created a conflict of interest by both approving the business case and chairing the BAC meeting

The scandal has resulted in the replacement of a R25 million internal call centre service with an alternative costing R190 million, representing a massive increase in operational costs for the already financially strained organization.

Executive Suspensions Rock RAF Leadership

The governance crisis has led to widespread executive suspensions, with four senior RAF officials placed on precautionary suspension in November 2025:

  • CFO Bernice Potgieter
  • Acting CEO Phathu Lukhwareni
  • Acting Chief Governance Officer Mampe Kumalo
  • Head of Office in the CEO’s office, Mpho Manyasha

This represents the RAF’s fourth CEO change in just seven months, highlighting the instability plaguing the organization’s leadership structure.

Parliamentary Oversight Intensifies

The Standing Committee on Public Accounts (SCOPA) has escalated its investigation into the RAF’s financial turmoil, with Parliament seeking prosecution powers if elusive former CEO Collins Letsoalo continues to skip hearings. The parliamentary inquiry has exposed how the RAF’s financial mismanagement has left dozens of healthcare professionals unpaid for years.

Festive Season Safety Campaign Amid Crisis

Despite internal turmoil, the RAF continues its core mission of road safety advocacy. With the 2025 festive season in full swing, the organization has issued urgent warnings to motorists as road fatalities continue to climb.

Alarming Statistics from Eastern Cape

The Eastern Cape province has recorded particularly concerning figures:

  • 65,732 new claims registered nationally in 2024/2025
  • 12,788 claims from Eastern Cape alone
  • 244 fatalities recorded in 2024/2025 festive period (up from 217 in 2023/2024)
  • 171 fatal crashes in 2024/2025 (increased from 154 in 2023/2024)

RAF spokesperson Boniswa Matshoba warned: “Road users may face severe consequences such as brain injuries, orthopaedic trauma, paralysis or even death, if they do not prioritise safety on the roads this festive season.”

The Four Most Common Accident Types

According to RAF data, the 2024 festive season saw four primary types of motor vehicle accidents:

  1. Collisions involving pedestrians
  2. Hit-and-run incidents
  3. Single vehicle overturns
  4. Head-on crashes

Most crashes occurred during Friday, Saturday, and Sunday evenings, with holiday traffic volumes expected to peak on December 16, 2025.

Financial Crisis Continues

The RAF’s financial woes extend far beyond procurement scandals. The organization faces a staggering R500 billion liability crisis, with claims including:

  • Medical compensation requests
  • Loss of earnings claims
  • Loss of support applications
  • General damages
  • Funeral expenses

Addressing Foreign Claims Controversy

Recent fact-checking reports have addressed claims that foreigners are “bleeding” the RAF dry. While R18 billion has been paid to non-citizens between 2019/20 and 2023/24, fact-checkers note there is no evidence supporting claims that this represents an inappropriate drain on resources.

The RAF continues to face legal challenges, including the Mvumvu judgment that found Section 18 of the RAF Act indirectly discriminated against black South Africans by capping compensation. Minister Barbara Creecy dissolved the RAF Board of Directors in July 2025 as part of ongoing reform efforts.

Looking Ahead: Reform and Recovery

As South Africa enters 2026, the RAF faces critical decisions about its future structure and operations. The organization must address:

  • Governance and procurement reform
  • Financial sustainability measures
  • Leadership stability
  • Improved claims processing
  • Enhanced road safety initiatives

Conclusion

The Road Accident Fund’s current crisis represents a critical juncture for South African road safety and victim compensation. While corruption scandals and financial mismanagement dominate headlines, the organization’s core mission of supporting road accident victims remains vital. Comprehensive reform, transparent governance, and stable leadership will be essential for restoring public confidence and ensuring the RAF can fulfill its mandate effectively.

As the festive season continues, motorists are urged to prioritize road safety while stakeholders work toward sustainable solutions for the RAF’s systemic challenges. The coming months will be crucial in determining whether this essential institution can overcome its current crisis and return to serving South African road users effectively.

Media

RAF Loans content specialist with expertise in Road Accident Fund claims and financial solutions for claimants.

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